Privacy Policy

At Vistaaro Global, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data when you visit our website, contact us, or use our services.

Information We Collect

We may collect the following types of information when you interact with our website or services:

Personal Information:

Name, email address, phone number, company name, country, and any information you submit through contact forms or inquiries.

Business Information:

Details related to shipments, documentation, service requirements, and communication related to import/export and logistics.

Technical Information:

IP address, browser type, device information, pages visited, time spent, and other analytics collected automatically through cookies or tracking tools.

Communication Data:

Emails, messages, call records, and any information you voluntarily provide during communication with our team.

How We Use Your Information

Your information is used only for legitimate business purposes, such as:

• Responding to inquiries or service requests
• Providing quotations and service updates
• Processing shipments, documentation, and logistics operations
• Improving website performance and user experience
• Sending important notifications related to our services
• Ensuring legal compliance and preventing fraudulent activities

We do not sell, rent, or trade your personal information to third parties.

Sharing of Information

We may share information only with:

• Service Partners such as shipping companies, customs agents, logistics providers, or technology platforms required to deliver our services.
• Legal Authorities if required by law or to comply with regulations.
• Trusted Technology Providers for secure website hosting, analytics, or communication tools.

All third-party partners are required to follow strict data protection practices.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking tools to:

• Improve website functionality
• Analyse visitor behavior
• Personalize user experience

You can disable cookies through your browser settings, but some features of the website may not function correctly.

Data Security

We implement strong technical and organizational measures to safeguard your information.

However, no transmission over the internet is fully secure. We ensure reasonable protection but cannot guarantee absolute security.

Data Retention

We keep your information only for as long as necessary to:

• Provide our services
• Meet legal and regulatory requirements
• Resolve disputes and maintain business records

Once no longer needed, data is securely deleted.

Your Rights

Depending on your country or region, you may have the right to:

• Access your personal data
• Request corrections
• Request deletion
• Withdraw consent
• Object to processing
• Request a copy of your data

You may exercise these rights by contacting us at the email provided below.

Third-Party Links

Our website may contain links to external sites. We are not responsible for the content or privacy practices of those websites.

Children’s Privacy

Our services are not directed to individuals under 16 years of age.

We do not knowingly collect data from children.

Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted on this page with an updated date.